Jate 7 Privacy Policy — Your Information Is Completely Safe

Jate 7 (jate7.com) is a trusted online Sports Betting and gaming platform for users in Bangladesh. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

By using the jate 7 website or mobile app, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms & Conditions Both parts should be read together.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain language — so you can understand exactly what happens with your data, without any legal complexity. jate 7 is committed to protecting your privacy and keeping your personal information secure at all times.

Jate 7 collects information from you in two main ways — what you provide directly, and what is collected automatically while you use the platform. Details are outlined below.

Information you provide directly

• At registration: full name, date of birth, email address, mobile number, and residential address.
• During KYC verification: a copy of your National ID, passport, or driving license.
• During payments: mobile banking number and transaction details.
• When contacting support: details of your messages and complaints.
• When participating in promotions or surveys: your feedback and relevant information.

Automatically Collected Information:

• IP address, device type, operating system, and browser information.
• Pages visited on the platform, time spent, and links clicked.
• Login timestamps, betting history, and transaction logs.
• Usage patterns collected through cookies and similar technologies.

Jate 7 uses your data only for specific, legitimate purposes. We never use your data for anything beyond what is relevant or necessary.

If you no longer wish to receive promotional emails or SMS, simply let our support team know at any time and we will opt you out. Please note that important service-related messages (such as withdrawal confirmations) may still be sent.

Jate 7 never sells your personal information or shares it without your consent. However, limited information may be shared in the specific circumstances outlined below.

• Payment providers: Information necessary to process transactions via bKash, Nagad, and Rocket is shared with those providers. These partners operate under their own privacy policies.
• Identity Verification Services: Only the documents required for KYC verification are shared with an approved verification provider.
• Law Enforcement Agencies: We may be required to disclose information in compliance with a court order or government directive. Where possible, you will be notified in advance.
• Anti-Money Laundering (AML): Reporting suspicious financial transactions to the relevant regulatory authority is a legal requirement.
• Business Changes: In the event of a company merger or acquisition, data may be transferred — you will be notified in advance.

Cookies are small text files stored in your browser. jate 7 uses cookies to improve and personalize your platform experience. Without cookies, many convenient features will not function properly.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the platform from functioning properly.

Jate 7 follows industry-standard technology and processes to protect your personal information. Our security framework is continuously updated to address the latest threats.

• SSL/TLS encryption: All communication between you and our servers is protected with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): You can enable Two-Factor Authentication (2FA) to add an extra layer of security to your account.
• Firewall & intrusion detection: Advanced firewalls are in place to prevent unauthorized access.
• Regular security audits: Regular security audits of the system are conducted by third-party experts.
• Data Backup: All data is regularly stored in encrypted backups to prevent any loss.

Jate 7 only retains your data for as long as necessary. All required information is kept while your account is active. Once your account is closed, data is deleted according to the retention periods outlined below.

Once the designated retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified. Certain data may need to be retained longer due to legal obligations.

As a jate 7 member, you have the following rights over your personal data. To exercise any of these rights, please reach out to our support team.

Requests are generally fulfilled within 30 days. Complex cases may require an additional 30 days — you will be notified if this applies. Due to legal obligations, some requests may not be fully fulfilled.

Jate 7 strictly provides services to users aged 18 and above. We never knowingly collect any information from minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• Age is re-verified during the KYC process.
• If any minor's information is found in our system, it will be deleted immediately and the associated account will be closed.
• If a parent or guardian believes their child has registered on jate 7, please contact us immediately at support@jate7.com.

Jate 7 may update this Privacy Policy from time to time. Revisions may occur due to service changes, new legal requirements, or technological developments.

• You will be notified at your registered email address if any significant changes are made.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after a notice has been issued will be considered acceptance of the updated policy.
• If you disagree with the updated policy, you will have the option to close your account.

You are advised to review this page regularly. The latest version is always available at jate7.com/privacy-policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We offer support in Bengali and typically respond within 24 hours.

• Email: support@jate7.com — for all privacy-related requests.
• Live Chat: Log in to the platform to chat with us directly.
• Support hours: 24 hours a day, 7 days a week.